If we didn't have a continuous flood of trained PC and network support workers, commercial enterprise throughout the country (and around the world) would surely be brought to its knees. There is a huge demand for technicians to support both the users themselves and their networks. The nation's requirement for increasing numbers of qualified personnel grows, as society becomes vastly more reliant on computers in today's environment.

A competent and specialised consultant (in direct contrast to a salesman) will want to thoroughly discuss your current experience level and abilities. This is useful for understanding the starting point for your education. With some live experience or qualifications, you could discover that your appropriate starting-point is different from a beginner. Always consider starting with some basic Microsoft package and Windows skills first. It will usually make the transition to higher-level learning a much more gentle.

Don't put too much store, as can often be the case, on the training process. Your training isn't about getting a plaque on your wall; you should be geared towards the actual job at the end of it. You need to remain focused on where you want to go. It's not unheard of, for example, to obtain tremendous satisfaction from a year of studying but end up spending 10 or 20 years in a job you hate, as a consequence of not performing some quality research at the beginning.

You need to keep your eye on where you want to go, and then build your training requirements around that - avoid getting them back-to-front. Stay on target and begin studying for a career you'll still be enjoying many years from now. Prior to embarking on a training course, you'd be well advised to talk through the exact career needs with an industry professional, to make sure the study programme covers everything needed.

Commercially accredited qualifications are now, most definitely, starting to replace the traditional academic paths into the IT sector - but why is this? Accreditation-based training (to use industry-speak) is far more effective and specialised. The IT sector has realised that a specialist skill-set is essential to service the demands of a technically advancing workplace. Microsoft, CISCO, Adobe and CompTIA dominate in this arena. The training is effectively done by focusing on the skills that are really needed (along with a relevant amount of associated knowledge,) instead of covering masses of the background 'extras' that computer Science Degrees can get bogged down in (because the syllabus is so wide).

It's a bit like the TV advert: 'It does what it says on the tin'. Companies need only to know what they're looking for, and then request applicants with the correct exam numbers. That way they can be sure they're interviewing applicants who can do the job.

The area most overlooked by trainees thinking about a course is 'training segmentation'. This is essentially how the program is broken down into parts for delivery to you, which makes a huge difference to where you end up. Drop-shipping your training elements one stage at a time, as you complete each module is how things will normally arrive. Of course, this sounds sensible, but you should take these factors into account: What if you don't finish every exam? Maybe the prescribed order won't suit you? Through no fault of your own, you may go a little slower and not receive all the modules you've paid for.

To be honest, the very best answer is to get an idea of what they recommend as an ideal study order, but to receive all the materials up-front. You then have everything if you don't manage to finish at their required pace.

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